More Frequently asked Questions by Category
Using SHICHIDA at Home
What are the prices for the available plans?
Monthly subscription: USD $29.95/month
6-month subscription: USD $143.70/6 months (20% Off)
New subscribers are eligible for a month-long free trial of SHICHIDA at Home. Users are automatically billed every month for the monthly subscription and every 6 months for the 6-month subscription.
At what age group should my child start?
We believe in providing age-appropriate lessons that will maximize your child’s learning experience. The most suitable level for your child will be determined when you sign up for SHICHIDA at Home.
We currently offer 5 educational levels:
- Momo (1 yr+)
- Kuri (2 yrs+)
- Mika (3 yrs+)
- Pepe (4 yrs+)
- Tilly (5 yrs+)
Do you have a program suitable for children above the age of 5 years old?
The Tilly series can also be done by children who are older than 5 years old if they have little or no prior experience with the SHICHIDA program.
Can I sign up more than one child for SHICHIDA at Home?
Yes, you can. Each child’s profile is linked to a unique email address, so if you are registering your second child, please do so with a different email address from here.
Please note that SHICHIDA at Home is a subscription-based product, and you will continue to have access to your SHICHIDA at Home content if you remain subscribed. For a more in-depth explanation, read more under the technical issues FAQs.
How often should we watch the SHICHIDA at Home videos and do the Workbook activities?
Set aside time at least once a week to watch a video and do the Workbook activities. The more frequently you use SHICHIDA at Home, the better and faster you will see results with your child.
There is no harm is using SHICHIDA at Home many times per week, but keep in mind that quality is more important than quantity. It’s important to make sure that your child is enjoying their learning time and SHICHIDA at Home’s effectiveness diminishes the less your child is engaged with the program.
The Shichida Method
What is the difference between Shichida at Home and a physical Shichida lesson?
Traditional classroom lessons are 50 minutes long while SHICHIDA at Home sessions last 15-20 minutes. All activities are based on the same method and values.
Are there physical copies of the flashcards?
Each video contains a short digital flashcard session. Unfortunately, we currently do not have sets of physical flashcards available for purchase from our website.
What is SHICHIDA at Home?
- SHICHIDA at Home is a condensed version of in-person SHICHIDA classes. While it is not a replacement for SHICHIDA classes, it is a good alternative for students and parents who are unable to attend an in-person SHICHIDA class.
The SHICHIDA at Home program takes key features of in-person SHICHIDA lessons and turns it into an online program that a parent can do at home with their child without much preparation or pre-knowledge of the SHICHIDA Method.
The SHICHIDA at Home program combines the research-backed age-appropriate curriculum of the SHICHIDA Method of early learning education with the flexibility and convenient interactivity of online learning.
What is the SHICHIDA Method?
- The SHICHIDA Method is an early learning pathway that originated in Japan. It was founded by award-winning author and Doctor of Education, Professor Makoto SHICHIDA, who also specialized in brain development throughout children’s formative years.
In face-to-face classes, the SHICHIDA Method of Education is delivered once a week, with each session lasting 50 minutes. The classes are educational, engaging, and fun while still preparing your child for school and developing a love of learning.
Our advanced early learning program develops the whole brain, which improves memory, language proficiency, an understanding of numeracy and literacy, critical thinking and so much more!
How does SHICHIDA at Home work?
- SHICHIDA at Home is a progressive and stimulating early education program designed to grow with your child. Parents can choose between a monthly or bi-annually recurring subscription program that includes SHICHIDA at Home Workbooks and a new age-specific video for every week you are subscribed!
- SHICHIDA at Home video lessons utilize songs and interactive activities to teach your child everything they need to succeed in their future learning, all while facilitating the parent-child bond and developing their innate love of learning. The SHICHIDA at Home workbooks offer a number of tactile activities that give your child hands-on practice in all the skils they learned while watching the videos.
SHICHIDA products and toys can also be purchased to further supplement this course.
Who created SHICHIDA at Home?
A team of passionate early childhood teachers from SHICHIDA Australia has worked closely with SHICHIDA Educational Institute Japan (SEI) to produce SHICHIDA at Home.
I have signed up but how do I log in?
Congratulations on starting your learning journey with SHICHIDA at Home!
By now, you will have access to your online membership portal. Simply go to https://membership.SHICHIDAathome.com/ and use the email address you used for signing up and the password to log into your account.
If you haven’t set up the password and your password creation link has expired after 24 hours, please reset your password from here.
If you continue to have difficulties logging into your portal, please contact us immediately.
I can’t access my account. How do I reset my password?
You can reset your password by clicking on “Forgot Password” on the login page of the membership site. An email will be sent to the email address associated with your account and you can reset your password following the instructions in the email. Please note that the link to reset your password will expire in 24 hours.
If the email does not appear in your inbox within five minutes of submitting the sign-up form, please check your spam and junk inboxes. If you are unable to reset your password, please contact us.
How do I access the SHICHIDA at Home videos?
Log in to the SHICHIDA at Home portal through either a computer, tablet, or smartphone. Your latest episodes will be available in the first dialogue box you seen. Click “Start Learning Today” to access your videos and workbook for this week.
For older episodes, you need only scroll down a bit on the home screen and you will see all the previous lessons available to you, along with your Extra Guides for Parents and your Music Library (available with the 6-month subscription only).
Recommended browsers are Google Chrome are Mozilla Firefox.
How do I know if I have successfully registered my account?
A registration email will be sent to the email address you provided at sign-up. This email will lead you to create a password for your SHICHIDA at Home account. Once you have successfully completed the registration, you will be able to log into the membership portal and begin the SHICHIDA at Home program.
If the registration email does not appear in your inbox within five minutes of submitting the sign-up form, please check your spam and junk inboxes. If you continue to have issues, you can use the Forgot Password link on this page or get in touch with us.
Will I continue to have access to past videos?
You will have continued access to all your videos with an active subscription account. All your past videos will still stay on your account as long as you are subscribed to SHICHIDA at Home.
Should you re-enable your membership after cancellation, you will have access to the last level of videos you were subscribed to.
How do I access my workbook?
Each month you will receive access to a downloadable and printable workbook full of activities that are designed to perfectly complement the video content.
To access this workbook, go to your SHICHIDA at Home portal and click on your desired lessons. This will take you to your four video lessons of the month. At the top of the page, you will find a button that says, “Download Workbook”. Simply click this button to access your workbook.
From here you will also have the option to print your workbook if you like.
Account and Billing
What kind of payment plan do you offer?
SHICHIDA at Home come with 2 subscription plans to choose from.
Monthly subscription: USD $29.95/month
-gain access to 4 weekly video episodes with 1 printable workbook per month
6-month subscription: USD $143.70 every 6 months (ongoing 20% Off Discount)
-billed every 6 months
-gain instant access to 24 video episodes and 6 printable workbooks
-also gain exclusive access to the MUSIC library to enjoy the popular SHICHIDA at Home songs
Both subscriptions do not come with physical toys or materials, including workbooks.
Can I continue to access the videos after I unsubscribe?
Our video access is subscription-based meaning you will have continued access to all your videos as long as you have an active subscription.
Once you cancel your subscription you will continue to have access until the end of your billing date. After the billing date, your access will be suspended.
How do I update my payment details?
After logging in to the portal, go to ‘My Account’ and click on ‘Update my Credit Card’.
When will I be billed?
For monthly subscription: Your first payment will be processed in a month’s time. All future debit deductions will occur on the same day every following month.
For 6-month subscription: Your first payment will be processed when you sign up. All future debit deductions will occur every 6 months from your billing date.
Can I change my subscription?
Yes, you can upgrade or downgrade your subscription tier at any time on the ‘My Account’ page in the membership portal.
In the case that you are upgrading from a monthly to a 6-monthly subscription, you will be charged the adjusted rate for the remainder of your current series (MOMO, KURI, MIKA, PEPE, or TILLY). You will then be charged every 6 months for each series moving forward, based on the date of your initial change of subscription.
In the case that you are downgrading your subscription from a 6-month to a monthly subscription, your subscription will change at the end of your current 6-month period. We cannot offer refunds for any amount of a 6-month subscription that has already been paid for.
How do I cancel my subscription?
After logging into the portal, go to ‘My Account’ and press ‘Cancel Subscription’.
You can cancel your subscription at any time. Your access to the membership portal and our video content will still be valid until the end of the billing period. You can re-enable your membership at any time by re-subscribing from the ‘My Account’ page. Should you re-enable your membership, you will have access to the last level of videos you were subscribed to.
Please note that you must cancel your subscription at least 24 hours before the next billing date. If you fail to do so, you will continue to be charged for the following billing month.
Products and Shipping
How much does shipping cost?
Shipping costs vary based on the size of the parcel and the destination location. This amount will be calculated before checkout.
What kind of toys are included in our Products Packages?
The contents of each package will differ according to the age of your child. Some examples include puzzles, simple concept and memory game chips, alphabet and number charts, stringing activities, counters, books and more.
Parental guidance is recommended for all materials.
When will I receive my Products package?
If you subscribe to Premium package subscription or purchase the product bundle, you are eligible for a product package.
We aim to dispatch your parcel within 2 working days after payment has been processed. Parcels will then take up to 15 days to arrive at your address, depending on your location.
If your shipment does not arrive within 30 days or has gone missing in transit, please use the contact us form under ‘HELP’ on the membership site or contact us.
If your package is not collected and is sent back to our warehouse, extra shipping fees apply to have it shipped again.
Are the SHICHIDA Products safe for children?
Yes, the SHICHIDA program is age appropriate in its curriculum and provided materials. However, all materials and activities are intended to be used with parental guidance.
Are there instructions on how to use the SHICHIDA Products?
Yes, activities utilizing these products are demonstrated during the monthly videos. There are also written instructions in the workbook.